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#Cannon gun safe ex20 install#
In fact, he says, you're going to have to hire a locksmith to drill the safe and install the new lock. Will it, I ask, include instructions for resetting the combination? There was a long pause. Absolutely right, the gentleman said, and we'll send you a new lock. Okay, I say, the leads broke off, and your site says you warranty manufacturing defects for life. I was told that Cannon doesn't repair parts.
#Cannon gun safe ex20 plus#
When I finally reach someone, I explain that I'd be happy to pay whatever was necessary to get this repaired, plus extra shipping, as not only my guns but year-end financials, business papers, etc., were in the safe. On the spot.fancy that! It took multiple phone calls and emails to reach someone at Cannon - okay, it's the holiday season, so some slack is due there. As a proud Cannon Safe Owner, you will also have access to knowledgeable service technicians with the authority to fix any Cannon Safe issue on the spot. We believe you should have real security at an affordable price, quality in all aspects of the product, as well as a LIFETIME WARRANTY, which means you are actually protected from fire, flood, attempted break-in and manufacturing defects – FOR LIFE. When protecting money, family photos, collectibles, firearms, irreplaceable documents, or any other items that are of the utmost importance, you should have sincere peace of mind that these valuables are fully secured – that ULTIMATE security is part of our promise to you. We believe SECURITY SAFES are a permanent investment.
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By manufacturing top rated security products, with the most competitive pricing points, we further that commitment to excellence by standing behind them with the absolute best WARRANTY and CUSTOMER SERVICE in the industry. As you browse our site, we want you to know that we at Cannon are committed to your total satisfaction. A matter of them removing the circuit board and replacing the leads. In fact, I feel pretty foolish about this, since Cannon has always had a reputation as "good guys."Ī little more than a week ago the battery leads on my electronic lock on my big Cannon safe broke off. But they do stand behind thier product so I give them 2 thumbs up.I've had and recommended Cannon Safes for the better part of a decade.I CAN NO LONGER DO SO! If I were going to buy another safe I wouldnt buy the digital key pad. Its how they handle those issues that I will judge them by and they pass with flying colors. I dont really hold that problem against them because there will always be defects that will slip through the cracks no matter how good your quality control is.
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Instalation was as simple as just unpluging the old one and pluging in the new one. I called Granite and without any problems at all they sent me a brand new key pad. After this happend a few times I took the key pad off the door and found a wire that had some of the insulation missing. It would drain a battery in just a couple of weeks. Mine has the digital key pad and I had problems with it right from the start. The Winchesters are made by Granite (at least they were when I bought mine several years ago).