Thanks to arheops' answers, I finally found the solution for my Cisco SPA525G2 & 504G SIP phones, via AMI telnet connection.I just had to add the header via a variable to tell the phones to auto-answer: Action: OriginateChannel: SIP/102Context: nolExten: Priority: 1Variable: SIPADDHEADER51=Call-Info:;answer-after=0Callerid: Timeout: 15000ActionID: b4646a6465e546fWhere 192.168.0.10 is the IP of my asterisk server.References are:. those from arheops.Thank you!
Help with Auto-Answer/Intercom for Polycom Phones. Playback (is&disabled) pbxconfig 49. Congestion (20) pbxconfig Include = 'ext-intercom-custom' pbxconfig And here is a log file taken after trying dialing.80206 from the soft phone (ext 206 is the Polycom 501 and ext 208 is the soft phone) For some reason. This is only an example of how to provide auto-answer extensions on an Asterisk server, and is not intended to be a definitive solution. Some SIP clients may not support the answer-after header. Not all SIP devices provide an auto-answer facility.
Hello,I've been stragelling with this issue for several days now, reading forums and what not.As all forums show I placed these values into sip.cfg:I tried various variations of these values. Including these:voIpProt.SIP.alertInfo.1.class='4' voIpProt.SIP.alertInfo.1.value='Ring Answer'and also:voIpProt.SIP.alertInfo.1.class='4' voIpProt.SIP.alertInfo.1.value='info=Auto Answer'The phone does auto answer intercom calls which is great, what's not so great is that it also auto answers all other internal calls.How can I set my phones to only auto answer intercom calls?I'm using asterisk based platform. The system is set to add an alert info of 'info=Auto Answer'.Please help!Thanks:)R. I have a VVX 501 running 5.8.2 registered to a Broadworks server and had to add the following to get click 2 dial auto answer to work properlyyou will need to make sure your Asterisk server is only sending the alert info of 'info=Auto Answer' for intercom calls and not for all calls. Hello,My reply requested you to post a backup of your configuration. In addition the FAQ's posted show in detail what logs we should expect in order to try and help you.In order to raise a support ticket you need to work with your Polycom reseller as they need to do this for you.End Customers are unable to open a ticket directly with Polycom support.If this is some sort of an Internet discounter providing your MAC address or your Polycom devices serial will enable us to look up who would be able to support you.
This may not be who you purchased the Polycom device from.If the unit is no longer within warranty please be prepared to Pay Per Incident / PPI. This is all outlined in detailPlease ensure to provide some feedback if this reply has helped you so other users can profit from your experience.Best RegardsSteffen BaierPolycom Global Services.